Discover more in our FAQ
On this page, you will find answers to the most popular questions of our customers. Didn’t find what you need? Just send us a request.
Orders & Shipping
When will my order ship?
When will my order ship?
Orders are processed within 1–4 business days. Standard delivery arrives within 5–7 business days after processing.
Do you ship internationally?
Do you ship internationally?
We do not currently offer international shipping. Laurel & Vine Decor orders ship within the United States only.
Can I track my order?
Can I track my order?
Yes. You’ll receive a tracking link via email once your order ships.
Products & Care
Do the flowers look real?
Do the flowers look real?
Absolutely. Laurel & Vine Decor uses premium Real Touch florals that replicate the softness and texture of fresh petals, they’re often mistaken for real blooms
Do I need to arrange them?
Do I need to arrange them?
No arranging required. Each Laurel & Vine Decor bouquet is hand-tied and secured at the base to hold a beautifully composed, design-ready look. When it arrives, simply fluff out the stems and petals to open the bouquet into its full, natural shape, then place it in a vase of your choice. If you’d like to customize the style further, you can gently remove the tie and re-arrange the stems by hand to create a look that’s uniquely your own.
Can I put them in water?
Can I put them in water?
No. Faux florals should always be kept dry. Both the internal wiring and the exterior materials can be damaged by water, causing discoloration or deterioration over time. Your bouquet is designed to look its best without it — simply place in a vase, no water needed.
How do I care for my bouquet?
How do I care for my bouquet?
Gently dust as needed and keep away from direct sunlight, moisture, or high heat. For more detailed care tips, visit our Care Instructions page.
Are the florals suitable for outdoor use?
Are the florals suitable for outdoor use?
It’s recommended not to display your arrangement outdoors, as exposure to the elements can damage the florals and shorten their lifespan.
If you choose to style them outside, consider applying a UV-protectant spray to help reduce fading from the sun, and be sure to keep them protected from any moisture.
How do I choose the right vase for my bouquet?
How do I choose the right vase for my bouquet?
For the most balanced look, select a vase that’s roughly one-third to one-half the height of your bouquet. For instance, a 40" bouquet will pair beautifully with a vase between 12" and 20" tall. These proportions help your arrangement feel full and naturally composed, but there’s no single “right” choice. Experiment with shapes and heights to create a look that reflects your own style.
Returns & Exchanges
Can I return my bouquet?
Can I return my bouquet?
Returns are accepted within 10 business days days if unopened and in original packaging. Once unwrapped, the bouquets are final sale.
What if my order arrives damaged?
What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos, and we’ll make it right. Occasionally, petals or leaves may become detached during shipping, they can be easily re-attached by gently popping them back into their socket. If a piece cannot be re-secured, please reach out with photos, and our team will be happy to assist you.
Gifting
Do you offer gift wrapping?
Do you offer gift wrapping?
Each Laurel & Vine Decor bouquet comes beautifully wrapped and tied with ribbon, creating a ready-to-gift presentation. Every arrangement is designed to feel special right out of the box.
Do you offer gift cards?
Do you offer gift cards?
Yes, available digitally and delivered instantly. You can purchase one here.
